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Our company is a joint sales company composed of certain Chinese clothing & bags & Scrapbooking Stickers manufactories. The major responsibility for us is to in charge of the global wholesale for them, including online and offline. We commit ourselves to offer our clients best customer service, the Superior quality and most Competitive price around the world.

This is a good news for every one sign in www.eastamulet.com. Now we offer 5% off discounts to any one purchase over $20.00.Moreover,we will give additional 5% off discounts to every one's first order! The choice you won't lose now !

This catalog is for wholesale customer or the customer who need to buy large amount of items.The items in this catalog are sold by different lots with discounts price.

By creating an account at our website, you will be entitled to the following benefits:
Newsletter - If subscribed, you will be updated with the latest news on New Products Release, Promotional Discounts and more. You can always enable or disable the newsletter subscription feature at My Account.
Permanent Cart - Once login, you can save your shopping cart same as a "Wish List." We will remember what you put in the cart, saving it until you are ready to purchase!
Address Book - No need to retype all your address information for repeat orders. We can now even deliver your products to another address other than yours! This is perfect for sending birthday gifts direct to your friends.
Order Progress - View the progress status of your current order at My Account.
Order History - View your history of purchases at My Account that you have made with us.
Redeem Coupons - You will be able to redeem Cash Coupons, % Coupons and Gift Vouchers.
Products Reviews - Share your opinions on products with our other customers.
Speedy Processing - Online orders will be received instantly for speedy processing.

When you intend to purchase items from our website,you can add the items into your Shopping Cart first.And after you do this,you can either modify your items' quality or remove items or continue shopping with shopping cart.It's very easy to use.

Messege center is the way to contact with us directly.You can send online messege and our customer service member would answer your question very quickly.

By Check Order,you can view all the order details from our system and get full information including payment and shippment.

The credit is one of the Features on eastamulet.com.You will get one credit from each dollar of your order amount.The credit can be Cumulative.You can use your credit to change coupons if you like.You can keep the credit on your account.If the credit added up to a certain rate,you will be viewed as VIP customer on our website and get more discounts.

The coupon is a code that can be used as money on our website.When you place an order,you can use coupon to detect the amount of your order. You can use your credit to change coupon.

Gift Certification Coupon is another Feature tools on eastamulet.com.If you have friends who maybe love our items,you can give him or her gift certification coupon.He or she can use coupon to purchase items.

We carry a huge collection of clothing,bags,stickers and accessories.

We have high quantity unit items for retail.Also we have "5 pc-lots" items for wholesale or package sell.We also have some items for design by customer yourselves.

Yes, you can. Because our items cover a large range of different fields,so if you have any further inquiry or own design on products,just send e-mail to customer@eastamulet.com.Our member would offer you help.

We use PayPal as our online real-time payment gateway, who is one of the leading online payment processing companies in the world with over 50 million account members worldwide. The payment transactions take place in a secure environment of Secure Sockets Layer (SSL) between you and PayPal directly and we are not informed of any of your credit card details. We only receive an ok/not ok message from PayPal indicating the final result of your payment. For further information about PayPal, please visit them at http://www.paypal.com/us/cgi-bin/webscr?cmd=_wp-pro-overview-outside.
Our PayPal account is market@eastamulet.com

Please view the order details page and click the paypal button.

We accept VISA, MasterCard, DISCOVER and American Express by paying through PayPal.

Yes, you can transfer funds from your US bank account to your PayPal account using Electronic Funds Transfer to pay us online.

We also accept money order and cashier check (Only for customers within U.S.A.), pay by phone, fax or email, If you want to use any of these offline payment methods in placing your order, please tell us in advance and we will activate this payment feature for your account.

You may convert the currency at http://www.xe.com/ for reference. Your credit card will pay us in US$ and charge you in your local currency with a slightly different exchange rate at time of transaction.

The total time required would be order processing time plus shipping time. A rough estimate for delivering to any major city in the world would be as below:
Stock Orders with Air Parcel Shipment: ~ 14 to 20 working days
Stock Orders with EMS Express Shipment: ~ 6 to 8 working days
NOTE: For request of urgent delivery, please specify when ordering and we might be able to shorten the lead time if condition permits.

Yes. But it’s only for orders over $200.00.
If for some reasons, you do not feel comfortable of creating an account at our website regardless of the obvious benefits and speedy processing for online ordering, you now have the option to place a mail order to us.You can add the items you like into the shopping cart and print the list to mail to us.We will send an inovice on paypal so that you can pay for them directly.

There are three situations that you can cancel your order.Situation 1,If you don't want the items and your order has not been shipped yet,we can cancel it for you. Situation 2,If the group of the items has part of unstock items and you don't want the rest,we can cancel it for you.Situation 3,if your bulk order are lack of most of the items or no changeable items instead,we can cancel it for you. However,we shall not be able to process a cancellation once your order has been shipped.

We make every effort to keep a good stock of all the items on our site. Occasionally, a high-demand item may go out-of-stock. If we are out-of-stock of an item you ordered, we will notify you via email. You may cancel any unavailable merchandise or have a back-order entered at that time.

All stock merchandise will be dispatched for shipment within 1~3 working days of receipt of order with payment. Please allow an additional 3~5 working days for big wholesale orders. You will be notified via email of any back orders, or other delays in shipping your order. Our available shipping options are (1) 10-15 days International Air mail; (2) 10-15 days International Air Parcel; or (3) 5-day EMS Delivery (No PO Box Address).

We ship to virtually all major countries with most buyers come from USA, Canada, UK, Spain, Netherlands, Germany, Sweden, France, Australia, Japan, etc.
(All the products are shipped from our huge warehouse in Shanghai, China.

Our available shipping options are (1) 10-15 days International Air mail; (2) 10-15 days International Air Parcel; or (3) 5-day EMS Delivery (No PO Box Address).

Once your order has been shipped, we will provide you a tracking number, please enter this tracking number at relevant site below to track your shipment:
Air Parcel: http://www.ems.com.cn/(China); http://www.usps.com/(USA); http://www.postoffice.com/ (Rest of the World)
EMS: http://www.ems.com.cn/(China);
EMS: http://www.usps.com/(USA); http://www.postoffice.com/ (Rest of the World) UPS: http://www.ups.com/
DHL: http://www.dhl.com/
FedEx: http://www.fedex.com/

1. Air Parcel: En-route tracking service is not provided but delivery information only when your local post office dispatched the parcel. Please be patient as the delivery might take 10 or more working days for its arrival.
2. EMS: En-route tracking information is available once the parcel arrives at destination country.
3. UPS/DHL/FedEX: Full en-route tracking information available once we released the parcel.

Gift Certificate is purchased just like any other item in our website. You can pay for them using any of the standard payment methods. Once purchased and delivered, the value of the Gift Certificate will be added to your own Account. If you have funds in your Account, you will notice the Balance at your account, and it also provides a link to the Send Gift certificate page where you can send the Gift certificate to someone via email.

If you receive a Gift Certificate by email it will contain details of who sent you the Gift certificate, along with possibly a short message from your friend. The email will also contain the Gift certificate Redemption Code. It is probably a good idea to save this email for future reference. You can now redeem the Gift Certificate in two ways:
1. By clicking on the link contained within the email for this express purpose. This will take you to the Redeem Gift certificate page. If you do not hold an account at our store, you will be requested to create an account, before the Gift Certificate is validated and placed in your Account ready for you to spend it on whatever you want.
2. During the checkout process, on the same page that you select a payment method, there will be a Credit Available box to enter a Redeem Code. Enter the code here, and click the redeem button. The code will be validated and added to your Account. You can then use the amount to purchase any items from our store.

For any queries regarding the Gift Voucher System, please contact the store by email at customer@eastamulet.com. Please make sure you give as much information as possible in the email.

Discount coupons are used to reward our highly valued customers and will be sent by email. We will issue discount coupons for free shipping, cash discount or percentage discount and will instruct you the validity period and benefit you are entitled to.

We will send you a coupon code by email and you can redeem it during checkout. Just enter the code at the Enter Redeem Code box provided, and click on the REDEEM button.

Sorry, you can only use one coupon per order.

All merchandise is guaranteed to be of the kind and quality shown. We accept returns with NO reasons, except the followings are not subject to return:

Personal name imprinted items;
Discounted and bargain items;
Items purchased over 45 days from date of shipment;
Exchange and replacement items;

Please Contact Us before you arrange to return, our customer service colleagues will give you full return instruction and might also give you some useful advices. No returns without prior approval. All returns must be carefully packed in the original packaging and shipping cartons with all shipping charges prepaid. We will process your return once received, but you are responsible for any misfortune during shipping.
NOTE: All unauthorized, "freight to collect" or surface mail returns will be refused and no credit will be issued.

All products are carefully wrapped with utmost care to ensure a safe delivery to its destination. In case of damage during shipment, please file your damage claims to the delivering carrier immediately, and notify us within 72 hours of receipt of damaged merchandise by you.

If you request for exchange, we will only replace you the new items upon receipt of your returned units and the replacement shipping charge. All replacement items are not subject to further exchange or refund.

Cash refund for any authorized return other than for damage or error on our part will be subject to a 15% re-stocking fee to off-set handling and banking costs. You have a choice for full sales credit refund for all authorized returns including damage or error on our part. Shipping charges and taxes are not refundable other than error on our part.
NOTE: All unauthorized, "freight to collect" or surface mail returns will be refused and no credit will be issued.

We will be responsible for all export custom duty on our side.

In the very rare case, if your package is held by customs and liable for import duty, the customer will pay import custom duty.

FAQs

A - General Infomation

B - Account Information

C - Product Information

D - Order Information

E - Payment Information

F - Shipping Information

G - Gift Voucher Information

H - Discount Coupon Information

I - Return Information

J - Custom Duty Information